JN Heating Solutions Privacy Policy
What happens to the details you send us, who else sees them and how to ask about them. We keep it short and plain.
Who We Are
This website belongs to JN Heating Solutions, a gas, heating and plumbing business run by Jaque in Littleborough. In this policy, “we” and “us” means JN Heating Solutions. Our phone number, email and address are at the bottom of every page.
What We Collect
When you fill in a quote form on this website, we get your name, number, email, postcode and what you tell us about the job. When you call, text or email us, we get the details you choose to share.
We never ask for card or bank details on this website.
How We Use It
We use your details to reply to you, give you a quote, book the job and do the work. Some gas jobs need a written record, such as a landlord gas safety record, so the address and the owner’s name go on that record.
We don’t sell your details, and we don’t add you to a mailing list.
Who Else Sees It
A few services help this website run, and they handle some of your details for us:
- The Plumber Agency built this website and looks after it. What you type into our forms goes to their system, which emails it to us using Resend. Their system also counts visits to this website, such as the pages viewed and whether you came from a search or an advert. It does this without cookies or your name. You can read the Resend privacy policy.
- Vercel hosts this website. Like most hosts, it keeps basic records of visits, such as your IP address and browser, to keep the site running and safe. You can read the Vercel privacy policy.
- Google Maps shows the map on our homepage and Contact page. The map comes from Google, which may set its own cookies when it loads. You can read the Google privacy policy.
Some of these services may store information on servers outside the UK.
We also share details when the law asks us to.
Cookies
This website doesn’t set any cookies of its own. The only cookies come from the Google map, as explained above.
If you arrive from an advert or a tagged link, the site keeps a small note of it in your browser for up to 90 days. This shows us which adverts bring enquiries, and it holds no name or contact details.
Keeping It Safe
Everything you send through this website travels over a secure connection. We keep your details only for as long as we need them for your job and our records.
Seeing or Changing It
You can ask what details we hold about you and ask us to fix anything that is wrong. You can also ask us to delete them when we no longer need to keep them. Just email or call us using the details at the bottom of this page.
Questions or Complaints
If you have a question or a complaint about your privacy, please contact us first so we can put it right. If you are not happy with our answer, you can contact the Information Commissioner’s Office.
We may update this policy from time to time. The date at the bottom of this page shows when it last changed.
Last updated 13 November 2026